Trust center
Transparent ticketing fees
Ticketing starts at 99 cents per ticket. Fees are shown before purchase.
Read pricingTicket check-in
Use your ticket QR code to check in at the event.
Scanner guidePayouts and refunds
See payout timing, held funds, and refund information.
Payout policyPublic policies
Read the rules for using Urba.
View termsPrivacy and account controls
Your account, tickets, and reservations are private. Public event and organizer pages can appear in search.
Privacy policyTrust FAQ
Is Urba a ticketing platform?+
Yes. Urba includes event pages, paid and free tickets, ticket tiers, promo codes, guest lists, QR scanning, analytics, and settlement reporting for organizers.
How does Urba pricing work?+
Urba ticketing starts at 99 cents per ticket. Organizers do not pay monthly fees, setup fees, or lock-in contracts. Payment processing fees are shown separately from Urba service fees.
Can public events appear in Urba discovery?+
Public events can appear when people browse their city on Urba.